Order Modification Agent

Describe the change. The agent updates the order. A customer or teammate explains what changed in plain language, and the agent finds the order, validates the request, updates the correct fields, and records exactly what happened.

Demo coming soon

Watch the Order Modification Agent in action

Works with the tools your team already uses

SlackGmailOutlookNetSuitePrintavoShopWorkscommonskuERPMany more

Request an order change from anywhere

A customer email

The agent reads the requested change, identifies the order, and determines which fields need to be updated.

A plain-language Slack message

A teammate describes the change without navigating through the ERP or completing a form.

A revised purchase order

The agent compares the new document with the current order and identifies every difference.

Turn a conversation into a correctly modified order.

How it works

The Order Modification Agent translates unstructured requests into validated system changes, asking for approval or clarification whenever the request cannot be applied safely.

01

Finds the correct order

Matches the request using the order number, customer, products, dates, or surrounding conversation.

02

Builds the change set

Converts the request into a clear before-and-after view of every proposed modification.

03

Checks the consequences

Validates pricing, inventory, production timing, shipping, and your approval rules.

04

Updates every system

Applies the approved change and confirms that the system of record accepted it successfully.

Key takeaways

Agent capabilities

  • Natural-language order changes: Handles requests involving products, quantities, addresses, dates, artwork, and shipping details.

  • Safe approval controls: Pauses for review when a change affects price, availability, production, or another protected field.

  • Complete change history: Records the original value, updated value, requester, approval, and final system response.

See the Order Modification Agent update a real order.

Bring us a typical change request and we'll show how it moves safely from plain language into your system.