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Inbound Lead Routing Agent

Every inbound request gets scored and in front of the right rep within minutes.

Scores inbound requests and routes each one to the right rep within minutes. It follows your workflow, works across the systems your team already uses, and brings people in when judgment is needed.

Works with the tools your team already uses

SalesforceHubSpotGmailSlackGoogle AdsMeta Marketing APIMany more

Demo coming soon

Watch the Inbound Lead Routing Agent in action

Where it starts

Start the workflow where the work begins

  1. 01

    Email

    An email starts the Inbound Lead Routing Agent, and the agent reads the request with the surrounding context.

  2. 02

    Event driven

    A business event triggers the Inbound Lead Routing Agent as soon as new work is ready.

  3. 03

    Connected business data

    The agent reads the relevant records from connected systems so the result is based on the same data your team uses.

The impact

Every inbound request gets scored and in front of the right rep within minutes.

The workflow

How it works

How does the Inbound Lead Routing Agent help teams handle this work faster? It follows the same repeatable steps your team already trusts, then routes exceptions instead of guessing.

  1. 01

    Reads web forms, inbound emails, quote requests, and Google Ads or Meta lead-form submissions

    Reads web forms, inbound emails, quote requests, and Google Ads or Meta lead-form submissions as they arrive

  2. 02

    Scores fit against the customer's own rules and checks whether the account already buys

    Scores fit against the customer's own rules and checks whether the account already buys

  3. 03

    Routes to the account owner or the next rep in line, with context attached

    Routes to the account owner or next rep, with context attached

  4. 04

    Hands quote requests to the quoting workflow instead of a generic queue

    Hands quote requests straight to the quoting workflow instead of a generic queue

Key takeaways

Agent capabilities

  • Reads web forms, inbound emails, quote requests, and Google Ads or Meta lead-form submissions as they arrive: Every inbound request gets scored and in front of the right rep within minutes.

  • Scores fit against the customer's own rules and checks whether the account already buys: Every inbound request gets scored and in front of the right rep within minutes.

  • Routes to the account owner or next rep, with context attached: Every inbound request gets scored and in front of the right rep within minutes.

See it on your workflow

See the Inbound Lead Routing Agent on your workflow.

Book a short demo and we'll show how this agent would handle work from your own process.