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Call Recap & CRM Update Agent

Every call ends with a recap, a follow-up draft, and a clean CRM record, without the rep typing.

Turns every sales call into a recap, a follow-up draft, and an updated CRM record. It follows your workflow, works across the systems your team already uses, and brings people in when judgment is needed.

Works with the tools your team already uses

SalesforceHubSpotGongGmailMany more

Demo coming soon

Watch the Call Recap & CRM Update Agent in action

Where it starts

Start the workflow where the work begins

  1. 01

    Event driven

    A business event triggers the Call Recap & CRM Update Agent as soon as new work is ready.

  2. 02

    On demand

    Ask for the work when you need it, and the Call Recap & CRM Update Agent starts from that request.

  3. 03

    Connected business data

    The agent reads the relevant records from connected systems so the result is based on the same data your team uses.

The impact

Every call ends with a recap, a follow-up draft, and a clean CRM record, without the rep typing.

The workflow

How it works

How does the Call Recap & CRM Update Agent help teams handle this work faster? It follows the same repeatable steps your team already trusts, then routes exceptions instead of guessing.

  1. 01

    Reads the call transcript or notes the moment the call ends

    Works from the call recording or notes your team already keeps, no manual upload

  2. 02

    Pulls action items and drafts the recap and follow-up email

    Turns the call's action items into a recap and follow-up draft ready to send

  3. 03

    Checks the ERP for open orders and account history

    Adds open orders and account history so the follow-up references real jobs

  4. 04

    Writes the deal update back to the CRM for the rep to confirm

    Updates the CRM deal record without the rep typing a single field

Key takeaways

Agent capabilities

  • Works from the call recording or notes your team already keeps, no manual upload: Every call ends with a recap, a follow-up draft, and a clean CRM record, without the rep typing.

  • Turns the call's action items into a recap and follow-up draft ready to send: Every call ends with a recap, a follow-up draft, and a clean CRM record, without the rep typing.

  • Adds open orders and account history so the follow-up references real jobs: Every call ends with a recap, a follow-up draft, and a clean CRM record, without the rep typing.

See it on your workflow

See the Call Recap & CRM Update Agent on your workflow.

Book a short demo and we'll show how this agent would handle work from your own process.